Privacy Policy
Effective June 13, 2026. This policy explains how HarrisTaxProtest.com collects, uses, shares, and protects information.
This Privacy Policy applies to HarrisTaxProtest.com, PropertyAppealIQ report workflows, free property scans, sample-report downloads, contact forms, calls, texts, and future checkout/report delivery.
Information we collect
- Property address, HCAD account number, notice status, and condition notes you submit.
- Email address, mobile number, SMS consent status, and communication preferences.
- Owner-authorization confirmation and support messages you send us.
- Scan result data, property-match status, report-generation metadata, and delivery records.
- Basic technical data such as IP address, browser type, device data, timestamps, logs, and security events.
- Payment status and checkout metadata if paid reports open. Payment card details should be handled by a payment processor, not stored by this site.
Public property data
The site uses public property records and derived analysis to match properties and prepare self-help evidence packets. Public property data may include values, class, address, building facts, neighborhood, and assessment details. The public website-serving index is designed not to expose owner names in free scan lookup responses.
How we use information
- To match a property against the Harris A1 serving index.
- To save early-access requests and notify you when paid reports open.
- To generate, QA, deliver, and support self-help evidence packets.
- To respond to questions and troubleshoot data or delivery issues.
- To improve report quality, source matching, security, and site performance.
- To comply with law, enforce terms, prevent abuse, and protect the service.
How we share information
We may share information with service providers that help operate the site, such as hosting, storage, email, analytics, payment, security, report generation, and phone/SMS vendors. They should use information only to provide services for us.
We may also share information if required by law, to protect rights and safety, to investigate abuse, or as part of a business transfer such as a merger, acquisition, or sale of assets.
No sale of free-scan submissions
Free-scan submissions are not sold as property-owner lead lists. SMS opt-in consent is not sold or shared for third-party marketing. If our data use materially changes, this policy should be updated before that change.
Calls, texts, and email
If you provide contact information, we may send transactional messages about your scan, report access, validation status, or support request. If you consent to texts, message and data rates may apply and message frequency varies. See the SMS And Call Terms.
Cookies and analytics
The site may use cookies, pixels, log files, or analytics tools to keep the site secure, measure usage, improve performance, and understand conversion funnels. Browser settings may let you limit some cookies.
Retention
We keep information for as long as needed to provide scans, deliver reports, support customers, maintain audit records, improve data quality, comply with law, and protect the service. We may retain de-identified or aggregated data for analytics and product improvement.
Security
We use reasonable administrative, technical, and organizational safeguards appropriate for a small self-help report service. No online system is perfectly secure, and we cannot guarantee absolute security.
Your choices
- You can choose not to submit optional phone or condition information.
- You can request access, correction, deletion, or export of personal information where applicable.
- You can opt out of marketing texts by replying STOP where supported.
- You can contact us to update or remove early-access information, subject to legal and operational retention needs.
Children
This site is intended for adults and is not directed to children under 13. Do not submit information if you are under 13.
Official sites and third-party links
The site links to HCAD, Texas Comptroller, payment, and other third-party sites. Their privacy practices are governed by their own policies.
Changes
We may update this policy as the service moves from free scans to paid report delivery. The effective date above will show the latest update.
Contact
Privacy requests can be sent to hello@harristaxprotest.com.